Effective Date: December 1, 2024

PAC Coast Auto Group (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how it is used, and your rights regarding your personal data.

1. Information We Collect

We collect personal information that you provide to us directly, as well as information automatically collected when you visit our website.

a. Personal Information

When you interact with us, such as when purchasing a vehicle or filling out a form, we may collect the following types of personal information:

• Name
• Email address
• Phone number
• Mailing address
• Payment information
• Vehicle preferences

b. Automatically Collected Information

We may automatically collect the following information when you visit our website:

• IP address
• Browser type and version
• Device type
• Pages visited
• Time and date of visit
• Referring website

2. How We Use Your Information

We may use your personal information for the following purposes:

• To process and complete vehicle purchases
• To communicate with you regarding your inquiries or orders
• To provide customer support and respond to your questions
• To improve our website, services, and user experience
• To send promotional emails, if you have opted-in to receive them
• To comply with legal obligations

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. This includes the use of encryption for sensitive data, secure servers, and regular monitoring to prevent unauthorized access.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following cases:

• Service Providers: We may share your information with trusted third-party service providers who assist in operating our business, such as payment processors, marketing, and IT services.
• Legal Compliance: We may disclose your personal information if required to do so by law or in response to legal requests (e.g., court orders or subpoenas).

5. Cookies and Tracking Technologies

We may use cookies and other tracking technologies to enhance your experience on our website. These tools help us track user behavior, improve website functionality, and deliver targeted content.

You can control cookie settings through your browser, but please note that disabling cookies may affect your experience on our website.

6. Your Rights

You have the right to access, correct, update, or delete your personal information. If you would like to exercise these rights or if you have any concerns about how we handle your data, please contact us using the information provided below.

You may also opt-out of receiving marketing communications at any time by following the unsubscribe instructions in the emails we send or by contacting us directly.

7. Children’s Privacy

Our website and services are intended for individuals 18 years of age and older. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we make changes, we will update the “Effective Date” at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights under this policy, please contact us at:

• PAC Coast Auto Group
• Address: 1564 Santa Ana Avenue, Suite 100B, Sacramento, CA 95838
• Phone: 916-281-9270
• Email: [email protected]